umlaut telecommunication Benchmarking

Benchmarking Methodology & Framework

As the de-facto industry standard, our benchmarking methodology focuses on customer-perceived network quality and covers a wide range of mobile services. It allows a technical analysis that is unprecedented in its level of detail.

Our yearly update brings significant upgrades of our methodology framework in 2022, concentrating on recent developments like 5G user experience, Video experience, Reliability and new developments in our crowdsourcing data, such as voice call evaluation. The framework is based on a rule set that is used in all countries to provide a fair, transparent and independent evaluation of all networks and allows for true international comparability.


You need more information? Contact us!

HAKAN EKMEN

Hakan Ekmen

CEO Telecommunication

Phone

+49 151 57133235

Mail

Hakan.Ekmen@umlaut.com
RALF ZARTENAR

Ralf Zartenar

Managing Director

Phone

+49 151 57133350

Mail

Ralf.Zartenar@umlaut.com
MARCUS BRUNNER

Marcus Brunner

Managing Director

Phone

+61 478 685150

Mail

Marcus.Brunner@umlaut.com
Ian Storer

Ian Storer

Managing Director

Phone

+61 481 163432

Mail

Ian.Storer@umlaut.com